What is the best phone system for an office?
Office phone systems are not the topic of discussion for most businesses. Usually, there is a choice of landline provider, but that is it. Everything is changing now, including the office phone system. There are now more options for a business to consider while choosing a phone system. A good phone system can make a big difference in how the business operates. From reducing costs to increasing efficiency in remote working, there is a lot your company can do with a better telephone system. To help, we have come up with options available for you.
The first step is to decide between landline or VoIP. Your business might be using a traditional landline telephone system since the beginning. VoIP has emerged as an attractive alternative to the traditional landline model. In comparison to the landline, VoIP is a new technology; otherwise, it has been around for years now.
What is VoIP?
VoIP is short for Voice Over Internet Protocol. VoIP allows you to make calls over the internet that are either free or cost less. You can call any number worldwide, and they can call you back, regardless if they are using VoIP also or not. With VoIP, you can make calls directly from your PC or Laptop. One of VoIP's prominent features is the flexibility it can offer a business but first, let's compare the prices.
Landlines cost more than VoIP systems, especially if you add features like voicemail, call waiting, or caller ID. The significant benefit of VoIP is the low cost. As you are making calls over the internet, there are no extra charges for call minutes or additional phone services.
The office phone system must have good sound quality. The sound quality majorly will depend on your internet connection. If you have a fast internet connection, then you are going to experience high sound quality with a VoIP system. But even if you have a slow connection, the VoIP sound quality will not be different than your existing landline.
This year is the year of remote work. A lot of companies had to opt for remote work. With a VoIP telephone system, remote working is convenient as you can make and receive calls exactly like you were doing in the office. As VoIP is internet-based, you can carry your office phone with you wherever you go. VoIP is a smart choice for remote working. The staff can call internally from wherever they are -for free. It makes your telephone system reach all over the country, or even the world, and at no extra cost.
The world is witnessing the evolution of many fields, and telephony is no exception. VoIP is full of exclusive features that can enhance employee productivity as well as allow a company to customize the functionality of their telephone system. Some of the features of VoIP include- Voicemail to email, conferencing, smart call queues, and monitoring.